Information – Terms & Policies

A FEW THINGS YOU SHOULD KNOW ABOUT US

LUXE Villas Bali is an adult only hotel. The minimum age of our guests is twelve years old.

The LUXE family respects & welcomes individuals or groups of people regardless of their race, gender, religion, sexual preference, or nationality with an open heart, open arms.

LBGT

All suites, villas & The Grill @ LUXE are non-smoking. There are designated smoking areas on the property.

LUXE Villas Bali is a small LUXURY BOUTIQUE STYLE HOTEL with limited Villas & Suites.

Our reservation system reflects real time availability & changes with every reservation we receive from around the world.

Please consider this when choosing your timing to RESERVE YOUR LUXE EXPERIENCE to insure you get the suite or villa of your choice.

Location…one like no other

LUXE Villas Bali is in a green zone, surrounded by terraced rice fields.

A sanctuary of calm…so close to the center of Ubud

We offer complimentary 24 hour moped service, a five minute ride to & from the center of Ubud.

Alternatively, it is a 15 minute stroll to & from the center of Ubud.

Click here to view the video of arriving at LUXE & download the pdf LUXE map.

POLICIES, TERMS & CONDITIONS

for

DIRECT BOOKINGS

Your…reservation includes

Á la carte gourmet breakfast served from 8:00 am to 11:30 am
Fresh fruit & refreshing welcome drink on arrival.
Mini Bar with juices, soft drinks, selection of craft beers, sparkling mineral water, snacks & sweets (Surcharge)
Nespresso Coffee / Tea maker, in villa / suite, with selection of caffeinated & decaf coffees & teas
Unlimited drinking water.
24 hour scooter transport to Ubud center (five minute ride).

YOUR … PAYMENTS & CANCELLATIONS

NR – Non-Refundable Rate Plan

THE LOWEST RATE…GUARANTEED

Complimentary LUXE Private Car Service on arrival for reservations 4+ nights
All rates are subject to mandatory Government Tax & Service of 21%.
100% reservation cost will be charged to your credit card on record upon receipt of your reservation. This fee is non-refundable & guarantees your reservation.
Credit Card Security & Protection: We require the credit card you used to pay for your LUXE Experience to verify your transaction with our bank.
If cancelled at any time or in the case of no-show, the total price of the reservation is non-refundable.
Any additional charges / incidentals accumulated during your stay can be settled upon check-out by MasterCard, Visa, Amex or cash payments in IDR.
We recommend you purchase Travel & Health Insurance that covers you incase of unforeseen illness.
Once a reservation is confirmed and guaranteed by your payment, LUXE Villas Bali assumes that each guest has understood and accepted the terms and conditions of the reservation as stated above.
Local time refers to UTC/GMT +8 hours, (WITA) Central Indonesian Time.

FR45 – Flexible Rate Plan – Free cancellation up to 46 days prior to arrival

THE MOST FLEXIBLE RATE

Free cancellation up to 46 days prior to arrival.
All rates are subject to mandatory Government Tax & Service of 21%.
100% of the reservation cost will be charged to your credit card 45 days before arrival. This fee is non-refundable.
Credit Card Security & Protection: We require the credit card you used to pay for your LUXE Experience to verify your transaction with our bank.
We recommend you purchase Travel & Health Insurance that covers you unforeseen illness.
Any additional charges / incidentals accumulated during your stay can be settled upon check-out by MasterCard, Visa, Amex or cash payments in IDR.
Once a reservation is confirmed and guaranteed by your valid credit card, LUXE Villas Bali assumes that each guest has understood and accepted the terms and conditions of the reservation as stated above. Local time refers to UTC/GMT +8 hours, (WITA) Central Indonesian Time.

Your…terms & conditions

FOR CREDIT CARD SECURITY REASONS

We require you to present the same credit card you used to secure your reservation.

Each accommodation type states the number of guests included in the rate. An extra charge of 850,000 IDR per night applies per extra guest.
You agree that LUXE Villas Bali reserves the right to charge all deposits and cancellation fees to your credit card you provided in accordance to the above reservation & cancellation policy.
Credit Card Security & Protection: We require the credit card you used to pay for your LUXE Experience to verify your transaction with our bank.
We recommend your book LUXE Private Car Service for a seamless & Safe arrival.
- Click here to book your LUXE Private Car Service.

Your…check in / check out

Check-in: 3pm – Check-out: 12pm

Early check-in and late check-out policy.

Reservations made directly on our website are a priority for complimentary early check in / late check out. This direct booking privilege is subject to availability.
If you intend to arrive early in the day and would like guaranteed immediate access to your suite / villa, we recommend booking for the night prior to arrival.
Similarly for late departures, reserving an additional night will guarantee access to your suite or villa right up until departure.
If you choose not to make these reservations then we will be glad to store your bags until your room is available or until you depart.

OTA…TERMS & CONDITIONS

Online Travel Agents

Booking.com, Expedia, Hotels.com, Orbitz, Traveloka, TripAdvisor, Agoda ++

Please refer to the applicable policies, terms, conditions on the reservation file on the OTA site you secured your booking with.

Indonesia…travel tips

We want to assist you by providing important information about arriving & travel tips for your holiday in Indonesia.

Click here to read more on LUXE arrival & travel tips for Indonesia.

ENJOY…exceptional massages

Indulge with an exquisite massages in the comfort of your suite or villa.

Choose from various massage therapies to suit your personal desires.

Retreat after your massages to a soothing jasmine bath in your soaking tub with a revitalizing lemon ginger tea, all in the privacy of your suite or villa.

For security reasons, outside massage therapists are forbidden to enter the property to perform massages in LUXE suites or villas.

CLICK HERE TO BOOK YOUR LUXE MASSAGES.

EXPLORE…excursions, activities, adventures

Bali is one of the most fascinating islands in the world, packed with myriad of sights & delights.

Ubud is an artistic and bustling town at the very heart of Bali.If you can tear yourself away from the oasis of LUXE, then there are plenty of things to do and see.

Whether you are keen to explore the island further, have an exhilarating adventure, or learn a new skill we can take care of all the arrangements and details for you.

CLICK HERE TO VIEW / BOOK YOUR TOURS, ACTIVITIES & EXCURSIONS