To enjoy a comfortable luxurious, safe & seamless arrival we suggest you

reserve your LUXE Private Car Service

by CLICKING HERE

• Should you choose an alternative method of transportation, kindly note the following:
  • As you enter the receiving hall, there are a plethora of drivers & agents who represent various drivers.
  • Bali, in general, is a very safe place.
  • Consider that you don’t know the safety condition of the drivers vehicle.
  • We suggest you take a photo of the car & driver with the license plate clearly in the photo for your record.
  • Many drivers will want to take you to various shops on your trip to Ubud. You can choose to engage in this activity or not.
  • Car insurance is not mandatory in Indonesia therefore most drivers do not have liability insurance.
  • Please ask the driver to call your LUXE Concierge at +62 813-5334 3803 when you get into the car so we can guide your driver & establish your arrival time.

• All foreigners entering Indonesia must have a valid passport with an expiration date not less than 6 months prior to their date of departure from Indonesia or entry will not be permitted.

Countries that qualify for VOA (Visa on Arrival), proceed to the VOA desk to purchase your visa.

• Guests from most countries arriving at Ngurah Rai International Airport can enter Indonesia without a Visa and stay for up to 30 days
• Please Click here to explore visa options & details
• Guests arriving by sea should check specific Visa requirements.
• Guests wishing to stay in Bali for more than 30 days need to obtain a Visa on Arrival (VoA) from Immigration on arrival at Ngurah Rai International Airport, Denpasar for US$35 which is valid for 30 days and which can be extended once for an additional 30 days.
• Overstaying your visa has a fine of 1,000,000 IDR per day.
• Alternatively you can apply for a Tourist Visa from the Indonesian Embassy in your country.

AIRPORT PROCEDURE ON ARRIVAL

• Proceed from Visa counter to apply for your VOA (Visa on Arrival) – valid for 30 days including the day you landed & the day you depart.
• Proceed to your gate to clear Indonesian Immigration.
• Collect your luggage – There are luggage handlers in the baggage hall offering to help you, this is an optional service. They bring you through to the receiving hall and expect to be tipped for providing this service.
• As you enter the customs hall you must put your luggage through an X-ray machine then proceed to the customs officer at the desk in front of you
• Clear Indonesian customs
• Please note: you are allowed 200 cigarettes and 2 liters of alcohol per adult entering Indonesia.
• As you exit the customs hall you will walk through the Duty Free area and out into the receiving hall.
• If you have reserved LUXE Private Car Service, the receiving hall is where you will meet your chauffeur. He will be holding up the sign we emailed to you in your LUXE Car reservation confirmation along with you will have his WhatsApp number we have sent to you.

We recommend guests take out comprehensive travel insurance at the time of booking to cover:

• injury & illness (including repatriation)
• theft or loss of baggage and personal items
• cancellation of flights and accommodation.

BRING CASH:

• Your LUXE Concierge is always available to assist you in currency exchange.
• ATM’s in Indonesia have a daily cash limit. The maximum you can receive is 3,000,000 IDR daily but often it is only 1,500,000 -2,000,000 maximum.
• We advise bringing USD, AUD or EURO with you to supplement what you take out of an ATM.
• Please note new unmarked bills are required.
• Bills of larger denomination receive a better exchange rate.
• It is best to exchange money in Indonesia at a creditable money exchanger.
• Card skimming is rife in Indonesia so we recommend you only use ATMs at the airport or next to an actual bank with a security guard outside.

CREDIT CARD INFORMATION:

• Many restaurants & businesses do not take credit cards.
• Visa & MasterCard are the two most accepted cards. American Express not available at many shops & restaurants.
• LUXE Villas Bali accepts American Express, Visa & MasterCard.
• Some shops & restaurants charge 3-5% service fee for using a credit card (At LUXE we do not charge a credit card fee)
• We suggest you notify your bank and credit card companies of your trip, providing them with your travel schedule including dates and countries you will visit. This will greatly help with your credit card / debit card processing in foreign countries.

• All hotels have a 10% service charge that is mandatory by Indonesian Hospitality law.
• All restaurants charge 5-10% service on your bill.
• Additional tipping is up to your discretion and personal tipping practices.

• All of Indonesia is 220 – 240 v.
• All electrical outlets are two prong round.
• All suites & villas have international plug types & direct USB plugs.